Return Policy for Clearance Items: 

Clearance items are not supplied with a warranty. All goods are sold as being fit for purpose.

We do not accept returns for change of heart or ill-measured access, it is not the business's responsibility to ensure a product will fit inside a property.

Please be aware due to the nature of these items they may have minor imperfections, including scuffs, scrapes and tears. If you would like to know further information regarding the condition of an item, please do get in touch.

We will always do a full detailed appraisal of each item ahead of sale. However, please understand that as a clearance outlet and due to the sheer volumes we handle, it is not always possible to be 100% accurate and there may always be some cosmetic blemishes or slight second characteristics as is expected with such significant savings through a clearance outlet.

We welcome and strongly insist on viewings at our unit before purchase so please take this opportunity to do so.

Please inspect your order upon collection or delivery and inform us immediately if you believe the item is defective, damaged, or different to advertised so that we can evaluate the issue and make it right. You have the opportunity in all cases to view the item ahead of entering the purchase or making payment. This opportunity should be taken to review the item.

Return Policy for Brand New Items:

Damaged or Faulty Brand New Products Delivered to You: 

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to setraders@outlook.com within 24 hours of receiving the delivery so that we can open a claim on your behalf.

Change of Mind or Unsuitability of Brand New Products Delivered to You: 

If you've changed your mind or find the product unsuitable, you can still return it within 14 days of delivery. Please note, that there will be a collection fee of 30% of the original order value.

To request a return, please send an email to setraders@outlook.com

To be eligible for a return, all items must be in their original packaging and in good condition. Failure to meet these conditions will result in the associated invoice becoming payable, as per the agreed payment terms.

Return Collection:

Collections will be scheduled within 14 days of notification. If you are returning items yourself, they must be received at our trading unit within 14 days of delivery. Please note that collections are all-day services, and we are unable to provide specific delivery times in advance.