Return Policy
Return Policy for Clearance Items:
Clearance items are not supplied with a warranty. All goods are sold as being fit for purpose.
We do not accept returns for change of heart or ill-measured access, it is not the business's responsibility to ensure a product will fit inside a property.
Please be aware that due to the nature of these items, they may have minor imperfections, including scuffs, scrapes and tears. If you would like to know further information regarding the condition of an item, please do get in touch.
We will always do a full, detailed appraisal of each item ahead of sale. However, please understand that as a clearance outlet and due to the sheer volumes we handle, it is not always possible to be 100% accurate, and there may always be some cosmetic blemishes or slight second characteristics, as is expected with such significant savings through a clearance outlet.
We welcome and strongly insist on viewings at our unit before purchase, so please take this opportunity to do so.
Please inspect your order upon collection or delivery and inform us immediately if you believe the item is defective, damaged, or different to advertised so that we can evaluate the issue and make it right. You have the opportunity in all cases to view the item ahead of entering the purchase or making payment. This opportunity should be taken to review the item.
Return Collection:
If a return is authorised because of transit damage or if the delivered item differs significantly from the description, collections will be arranged within 14 days of the notification. If you choose to return items on your own, they must arrive at our trading unit within 14 days of receipt. Please be aware that collection services are available throughout the day, and we cannot specify exact delivery times beforehand.
